What is Zoho FSM?
Zoho FSM, or Zoho Field Service Management, is a comprehensive solution designed to optimize and streamline field service operations for businesses. It includes features such as scheduling, dispatching, route optimization, work order management, mobile app for technicians, real-time tracking, and analytics. Zoho FSM helps businesses improve operational efficiency, enhance customer satisfaction, and reduce costs by effectively managing field service activities.
At AGSuite Technologies, we specialize in implementing and customizing Zoho FSM to fit your specific business needs. Our expert team provides consulting, integration, and ongoing support to ensure you leverage the full capabilities of Zoho FSM. Transform your field service operations with AGSuite Technologies and Zoho FSM for improved productivity and service delivery.
Features
Effective Servicing
Simplify work order management and organize customer data efficiently, while managing schedules and tracking live locations.
Workforce Management
Effectively handle field agents and set up recurring work orders with scheduled maintenance.
Efficient Operations
Transform work orders into branded invoices, support multiple currencies, and seamlessly track inventory.
Benefits
- Engaged Employees
Provides field agents with real-time monitoring, facilitates on-the-go invoicing and payments, and enhances team collaboration. - Efficient Operations
Transforms work orders into branded invoices, supports multiple currencies, and seamlessly tracks inventory to ensure consolidated business processes - Cost-effective Solutions
Enhances resource utilization and minimizes operational costs with efficient scheduling and inventory management, leading to improved profitability - Customer Satisfaction
Improves first-time fix rates,enhances satisfaction with timely updates and flexible payments and nurturese long-term customer relationships
Services
Addressing Global Challenges
- Integration Complexity
Simplifies integration complexities by seamlessly connecting Zoho FSM with other third-party applications, ensuring smooth data flow and process automation - Resource Allocation Efficiency
Enhances resource allocation by automating repetitive tasks and processes, ensuring optimal utilization of the workforce and minimizing operational hindrances - Scalability Challenges
Consolidates work order management and enhances scheduling efficiency to accommodate business growth without incurring additional overhead
FREE
₹0
30 Appointments
- Requests
- Estimates
- Work Orders
- Services and Parts
- Contact Management
- Dispatch Console
- Service Report
- Invoicing and Payments
- Users and Skills
- Workflow Automation
- APIs
- Mobile app
STANDARD
₹1800
/month
Free +
- Multiple Currencies
- Trips
- Service Task
- Maps and Location Tracking
- Workforce Management
- Custom Profiles
- Custom Fields
- Custom Functions
- Custom Views
- Connections
- Webhooks
- Webforms
PROFESSIONAL
₹2700
/month
Standard +
- Multi Day Appointments
- Time based Workflows
- Maintenance Plans
- Asset Management
- Inventory Control
FREE
₹0
30 Appointments
- Requests
- Estimates
- Work Orders
- Services and Parts
- Contact Management
- Dispatch Console
- Service Report
- Invoicing and Payments
- Users and Skills
- Workflow Automation
- APIs
- Mobile app
STANDARD
₹1500
/month billed annually
Free +
- Multiple Currencies
- Trips
- Service Task
- Maps and Location Tracking
- Workforce Management
- Custom Profiles
- Custom Fields
- Custom Functions
- Custom Views
- Connections
- Webhooks
- Webforms
PROFESSIONAL
₹2100
/month billed annually
Standard +
- Multi Day Appointments
- Time based Workflows
- Maintenance Plans
- Asset Management
- Inventory Control
Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.
Resources
Driving Business Success Through Innovative Solutions and Strategies
How can Cloud ERP help you Survive Economic Downturn?
Frequently asked questions
How does Zoho FSM integrate with other applications?
Zoho FSM integrates with various third-party applications, including Zoho Inventory, Zoho CRM, and other payment gateways, to extend its functionality and consolidate business operations
Can Zoho FSM handle complex service contracts and agreements?
Zoho FSM supports the management of complex service contracts and agreements by providing features for creating, tracking, and renewing contracts, as well as managing service level agreements (SLAs)