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What is NetSuite
E-Commerce?
NetSuite E-Commerce is a comprehensive solution that enables businesses to manage their online sales channels seamlessly. It integrates e-commerce with other core business functions like inventory management, order processing, CRM, and financials, providing a unified platform to run all aspects of an online business. With NetSuite E-Commerce, businesses can create and manage multiple web stores, offer personalized shopping experiences, and streamline the entire order-to-cash process, ensuring efficient operations and a consistent customer experience.
This solution also supports omnichannel commerce, allowing businesses to unify their online, in-store, and call center operations. NetSuite E-Commerce provides tools for managing product catalogs, pricing, promotions, and customer interactions across multiple channels, all from a single platform. The result is a more cohesive and scalable e-commerce operation, enabling businesses to respond quickly to market changes, enhance customer satisfaction, and drive growth.
Features
- B2B E-commerce
- B2C E-commerce
- Storefront
- Site Management
- Purchasing, Payments, and Shipping
- Business Insight and Analytics
- SEO
- Marketing
- Global Sites
B2B E-commerce
Automate bank account management and reconciliation for real-time cash flow insights and improved efficiency
B2C E-commerce
Enable easy product discovery and purchasing with features like image galleries, product comparisons, and social sharing.
Storefront
Launch quickly with pre-built responsive design themes and features such as faceted navigation and Elastic site search.
Site Management
Edit pages easily with drag-and-drop tools and schedule future deployments based on business needs.
Purchasing, Payments, and Shipping
Offer seamless shopping experiences with multiple payment options and integrated carriers for shipping.
SEO
Improve visibility with customizable SEO features like H1 tags, meta tags, and SEO-friendly URLs.
Marketing
Drive sales with flexible promotion tools and AI-based recommendations for shoppers.
Global Sites
Attract global buyers with multilingual, multicurrency support and international shipping options.
Benefits
- Unified Experiences
Deliver seamless omnichannel customer journeys. - Revenue Growth
Drive higher conversions and order values. - Customer Loyalty
Build lasting relationships through exceptional service.
Services
Addressing Global Challenges
- Fragmented Journeys
Creates unified cross-channel customer experiences. - One-Size-Fits-All
Enables personalized and targeted shopping experiences. - Inflexible Platform
Provides a robust, scalable solution for growth.
STANDARD
PREMIUM
ENTERPRISE
Resources
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Frequently asked questions
What is NetSuite E-Commerce, and how does it benefit my business?
NetSuite E-Commerce is a unified solution that integrates your online sales channels with key business processes like inventory management, order processing, and financials. This seamless integration helps streamline operations, reduce manual errors, and provide a consistent customer experience, ultimately leading to improved efficiency and profitability for your business.
Can NetSuite E-Commerce support multiple web stores?
Yes, NetSuite E-Commerce supports the management of multiple web stores from a single platform. Whether you operate in different regions, cater to various customer segments, or sell through multiple brands, NetSuite allows you to customize and manage each store individually while maintaining a unified backend system for streamlined operations.
How does NetSuite E-Commerce handle omnichannel commerce?
NetSuite E-Commerce is designed to unify online, in-store, and call center operations. It allows businesses to provide a consistent and personalized customer experience across all channels by centralizing inventory, customer data, and order management. This omnichannel approach ensures that customers can shop seamlessly, whether they are online, in a physical store, or interacting with a sales representative.
