Zoho Commerce
In today’s digital-first world, running an online store isn’t just about putting products on a website. It’s about understanding your customers, optimizing the buying journey, and making data-backed decisions to grow your business.
That’s where Zoho Commerce steps in — a powerful all-in-one eCommerce platform that not only helps you build your store, but also gives you deep visibility into your sales and customer behavior.
At AGSuite Technologies, an advanced Zoho partner, we help businesses like yours get the most out of Zoho Commerce. In this post, we’ll walk you through how to track your sales and customers so you can scale smart, not just fast.
Real-Time Sales Tracking, Made Effortless
1. Live Order Dashboard
Think of it as mission control for your online store. The live dashboard in Zoho Commerce gives you a real-time view of:
- New, pending, and fulfilled orders
- Revenue trends
- Top-selling products
You no longer have to chase reports — your sales data finds you.
2. Sales Reports & Analytics
Drill down into sales by:
- Product
- Category
- Region
- Sales channel
- Customer group
Zoho Commerce lets you filter and segment your sales reports so you can identify what’s driving revenue — and what isn’t.
Pro tip: Use these insights to adjust pricing, run targeted discounts, or optimize your inventory.
3. Abandoned Cart Reports
Track potential sales lost due to incomplete purchases. See who added items to their cart and left — then follow up with automated reminder emails.
Boost conversions with smart re-engagement campaigns built right into Zoho Commerce.
Understanding Your Customers in Zoho Commerce
1. Rich Customer Profiles
Every purchase, every preference — stored in one place. You can view:
- Purchase history
- Favorite products
- Lifetime value
- Location and behavior trends
Use this data to personalize every interaction — from email to offer.
2. Customer Segmentation
Divide and conquer (the smart way). Segment your audience by:
- Location
- Order frequency
- Average spend
- Product interest
This helps you send targeted campaigns that speak directly to the right audience — and convert better.
3. Zoho CRM Integration
Zoho Commerce syncs seamlessly with Zoho CRM, allowing your sales team to:
- Track customer journeys from first click to checkout
- Create follow-up tasks
- Manage upsell/cross-sell opportunities
One ecosystem. One customer view. Unlimited opportunities
End-to-End Business Tracking
With integrations to:
- Zoho Inventory – to manage stock, shipments, and suppliers
- Zoho Books – to handle accounting, tax, and invoicing
- Zoho Analytics – for custom dashboards and KPIs
You get a 360° view of your eCommerce operations without juggling tools.
Why It Matters
- Know what’s working and what’s not
- Identify top customers and sales channels
- Improve cart conversion rates
- Forecast inventory and revenue more accurately
- Build lasting relationships with personalized marketing
In short: you sell smarter, serve better, and scale faster.
Let’s Make It Work — Together
Let’s turn your store into a data-powered growth engine.
At AGSuite Technologies, we don’t just implement Zoho Commerce — we tailor it to match your goals. From setting up the platform to designing sales dashboards, automating campaigns, and integrating CRM, we’re with you at every step.
Ready to Supercharge Your Sales with Zoho Commerce?
Explore Zoho Commerce with AGSuite
Contact us: www.agsuitetech.com/contact/
