Features
- Automatic Social Media Post Scheduling
- Bulk Post Scheduling
- Social Media Metrics
- One-Window Social Media Content Management
- Keyword Tracking and Multi-Channel Marketing
- Real-Time Monitoring
Bulk Post Scheduling
Schedule multiple posts simultaneously, saving time and streamlining content management workflows.
Keyword Tracking and Multi-Channel Marketing
Monitor relevant keywords and track multi-channel marketing campaigns to maximize reach and engagement.
Real-Time Monitoring
Monitor social media activity in real-time, allowing for prompt responses to customer queries and engagement opportunities..
Benefits
- Enhanced Customer Satisfaction
Deliver exceptional customer support experiences across all channels, fostering long-term customer loyalty and satisfaction. - Improved Operational Efficiency
Streamline support workflows, automate repetitive tasks, and optimize resource allocation to improve overall operational efficiency - Data-Driven Decision Making
Make informed business decisions based on comprehensive reporting and analytics, enabling continuous improvement and growth. - Integrated Solution
Seamlessly integrate with other Zoho tools and third-party applications, centralizing customer data and enhancing service delivery. - Customizable and Scalable
Tailor Zoho Desk to suit your unique business needs, with customizable features and flexible scalability to support your growth journey
Services
Addressing Global Challenges
- Channel Fragmentation
Consolidate efforts for a cohesive, omnichannel approach. - Lead Inefficiencies
Qualify and prioritize leads more effectively - Limited Personalization
Deliver tailored content and offers - DisconnectedTeams
Improve marketing-sales alignment and handoffs
STANDARD
₹600
/month billed annually
- 1 Brand (9 Channels)
- 1 Team Member
- Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google My Business listings, Pinterest Profiles, Mastodon Profile, & Threads Profile
- 24/5 email support
- Home dashboard
- Recent posts
- Multi-channel publishing
- Content scheduling
- Publishing calendar
- Published/Scheduled posts
- zurl link shortner
- Activity log
- User tagging
- Summary Reports
- Drafts
- Image Editor
PROFESSIONAL
₹1,725
/month billed annually
- 1 Brand (9 Channels)
- 1 Team Member
- Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google My Business listings, Pinterest Profiles, Mastodon Profile, & Threads Profile.
- 24/5 email support
Standard Features +
- Livestream
- Notifications
- CustomQ
- Repeat posting
- Bulk scheduling
- Popular posts
- Post insights
- Bit.ly link shortner
- Media library
- Scheduling reposts
- RSS feeds
- Cloudpicker
- Messages
- Pause/Resume content
- Mute & Block accounts
- Connections
- Monitoring dashboard
- Custom video thumbnail
- Instagram first comment
Add-ons
- Brands at ₹863 /Brand/month billed annually
- Team Members at /Member/month billed annually
PREMIUM
₹2,595
/month billed annually
- 1 Brand (10 Channels)
- 3 Team Members
- Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, YouTube Channels, Google My Business listings, Pinterest Profiles, Mastodon Profile, & Threads Profile.
- 24/5 email support
Professional features +
- SmartQ
- InboxNew
- Content approvals & workflow
- Exporting posts
- Discussing posts
- Collaborate
- Team Member audio/video & chat
- Reports dashboard
- Custom reports
- Share reports
- Manage custom roles
- Content targeting
- UTM parameters
- Zoho CRM integration
- Zoho Desk integration
- CRM leads & contacts
- Lead generation
Add-ons
- Brands at /Brand/month billed annually
- Team Members at /Member/month billed annually
STANDARD
₹900
- 1 Brand (9 Channels)
- 1 Team Member
- Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google My Business listings, Pinterest Profiles, Mastodon Profile, & Threads Profile
- 24/5 email support
- Home dashboard
- Recent posts
- Multi-channel publishing
- Content scheduling
- Publishing calendar
- Published/Scheduled posts
- zurl link shortner
- Activity log
- User tagging
- Summary Reports
- Drafts
- Image Editor
PROFESSIONAL
₹2,400
- 1 Brand (9 Channels)
- 1 Team Member
- Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google My Business listings, Pinterest Profiles, Mastodon Profile, & Threads Profile.
- 24/5 email support
Standard Features +
- Livestream
- Notifications
- CustomQ
- Repeat posting
- Bulk scheduling
- Popular posts
- Post insights
- Bit.ly link shortner
- Media library
- Scheduling reposts
- RSS feeds
- Cloudpicker
- Messages
- Pause/Resume content
- Mute & Block accounts
- Connections
- Monitoring dashboard
- Custom video thumbnail
- Instagram first comment
Add-ons
- Brands at ₹1,035 /Brand/month
- Team Members at /Member/month
PREMIUM
₹3,800
- 1 Brand (10 Channels)
- 3 Team Members
- Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, YouTube Channels, Google My Business listings, Pinterest Profiles, Mastodon Profile, & Threads Profile.
- 24/5 email support
Professional features +
- SmartQ
- InboxNew
- Content approvals & workflow
- Exporting posts
- Discussing posts
- Collaborate
- Team Member audio/video & chat
- Reports dashboard
- Custom reports
- Share reports
- Manage custom roles
- Content targeting
- UTM parameters
- Zoho CRM integration
- Zoho Desk integration
- CRM leads & contacts
- Lead generation
Add-ons
- Brands at /Brand/month
- Team Members at /Member/month
Resources
Driving Business Success Through Innovative Solutions and Strategies
How can Cloud ERP help you Survive Economic Downturn?
Frequently asked questions
What is Zoho Social, and how does it benefit my business?
Zoho Social is a comprehensive social media management tool that helps businesses manage and grow their social media presence across various platforms. It offers features like scheduling posts, monitoring mentions, analyzing performance, and collaborating with team members. By using Zoho Social, businesses can streamline their social media efforts, engage with their audience more effectively, and gain insights to refine their social strategies.
Can Zoho Social manage multiple social media accounts and platforms?
Yes, Zoho Social supports multiple social media platforms, including Facebook, Twitter, LinkedIn, Instagram, and Google My Business. You can manage multiple accounts from a single dashboard, making it easy to schedule posts, monitor engagement, and track analytics across all your social channels.
Does Zoho Social offer analytics and reporting features?
Is Zoho Social suitable for team collaboration?
Absolutely. Zoho Social is designed to facilitate team collaboration by allowing multiple users to work together on social media campaigns. You can assign roles, collaborate on content creation, review and approve posts, and maintain a unified brand voice across all your social channels.
How does Zoho Social handle social media listening and monitoring?
Zoho Social offers powerful listening and monitoring features that help you track brand mentions, keywords, and hashtags across various social media platforms. This allows you to stay informed about what people are saying about your brand, industry, or competitors, enabling you to respond promptly to customer feedback and engage with your audience more effectively.